Returns & complaints

Satisfaction guarantee

We want you to be satisfied with your purchase at  When the product is not what you expected, you are free to return the product within 14 days. We offer you full moneyback guarantee. The product must be returned within 14 days of delivery in its original condition, packaging and labels with the original invoice. The goods must be undamaged and in saleable condition for a refund to be given. The shippingcosts for returning the goods are on the customers account.

Contact us first before returning the goods ([email protected] or 0031-104263065).


Complaints procedure

If you have any complaint about our service, let us know by email [email protected] or by mail: Pedalsandparts t.a.v. Marianne de Gier, Admiraal Lucashof 15, 3115 HM  Schiedam. We will investigate your complaint and contact you within a week.